A case study in analytics we can all learn from

At it’s most basic, a website is a product. In addition it can also be a destination and an experience. Extremely well designed products often go down in memory, transcending the thing itself. But products like that don’t just happen. They’re the result of careful research and a lot of work. Take for example the […]

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Tell us about your student experience, get a chance to win!

Students, we’re again looking for your help as we work to make your HSC online experience awesome. Please take a short 10-minute survey to tell us about your experiences at the Health Science Center, and with our website. Complete the survey by 11:59pm on Monday, October 14 Friday, October 18, and you’ll be entered into a […]

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How wireframes help advance our mission

The WebLife project allows us all at the Health Science Center to ask some important questions. In an effort to advance our mission, do we want our website to invite people in to read more stories about how “we make lives better” in our community? How are visitors/users of our website going to interact with […]

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Students needed for social media focus group

Students: we need your help!  We’re looking for a half-dozen students who are willing to join us for an hour-long discussion this coming Thursday, October 10, from 11:30am to 12:30pm. The topic of the discussion will be social media: how students use social media, and how the University can use social media to support and […]

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Wireframe leads to awesome design

During our sessions with NewCity in September, the NewCity team presented three different wireframes for our homepage. We examined several things: the type of  content that is going to appear on the homepage; what’s most to least critical; how users will navigate to other sections and pages; and whether or not all our our audiences have a clear […]

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Ask Dr. Google. Open 24/7.

It’s 2 a.m. You wake up feeling sick. The doctor’s office is closed. What do you do? Ask Dr. Google. You take out your phone, or go to your desktop, and enter your symptoms. If you’re lucky, you may find what you need to help you feel better. Or, imagine that after seeing your family […]

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A long and exciting road ahead

Last Friday (9/20) was the end of a full week of training with NewCity, and … WOW! It was a lot. During all of the discussions, focus groups, “stickie” (post-it note) sessions, and storytelling, I realized the massive amount of work we have ahead in order to “tell our story.” We’ll have to get everyone […]

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DS1 students: we need your help!

The Health Science Center’s WebLife Team and its partner, NewCity, are currently conducting research with students about how they use key areas of the Health Science Center’s website.   We are currently looking for first-year dental students who are willing to participate in a 30-minute phone interview and screen-sharing session, looking at how they use the Dental School […]

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How do you find inspiration to design a website?

During the Thursday (9/19) session with the NewCity team, I asked NewCity’s designer (Brian), “how do you get inspiration to design a website?” I’ve been challenged with “designer’s block” in the past when presented with the task of designing a website, so I wanted to know how a seasoned, experience designer like Brian usually overcomes […]

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Analyzing analytics

The WebLife team has seen this week, during our meetings with NewCity, how important data can be to get at the “what” in how people are connecting to our website. By using analytics, we can see what is being viewed and used on our site the most, and get a general idea of how people […]

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